Privacy Policy

Last updated: January 2024

1. Introduction

Affability Konsult ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name and contact details (email, phone number, WhatsApp)
  • Institution and academic level
  • Payment information
  • Assignment briefs and academic requirements

Usage Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website information

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our academic support services
  • Process payments and manage your orders
  • Communicate with you about your projects
  • Respond to inquiries and provide customer support
  • Improve our services and website
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include secure data storage, encrypted communications, and restricted access to personal information.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in our operations (subject to confidentiality agreements)

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences (such as theme settings)
  • Analyze website traffic and usage patterns
  • Improve our website functionality

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our services and our legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page or via WhatsApp.